Overview
- To check the infrared sensor, point the remote at the Roku device and press a button.
- If the remote is still not working, you can try using a different remote or factory resetting the Roku device.
- The batteries may be dead, the remote may not be paired with the Roku device, the infrared sensor may be blocked, or there may be a problem with the remote itself.
The Roku Streaming Stick is a popular streaming device that allows users to access a wide variety of streaming content. However, sometimes the remote control for the Roku Streaming Stick may stop working, which can be frustrating. If you’re experiencing this issue, don’t worry. There are a few things you can do to troubleshoot the problem and get your remote working again.
Check the Batteries
One of the most common reasons why a Roku Streaming Stick remote stops working is because the batteries are dead. To check the batteries, remove them from the remote and inspect them. If they look corroded or damaged, replace them with new batteries.
Make Sure the Remote Is Paired with the Roku Device
If you’ve replaced the batteries and the remote still isn’t working, it may not be paired with the Roku device. To pair the remote, follow these steps:
1. Press and hold the “Pairing” button on the back of the remote for 5 seconds.
2. The remote will start blinking.
3. Press the “Home” button on the Roku device.
4. The Roku device will start searching for the remote.
5. Once the Roku device finds the remote, it will display a message on the screen.
Check the Remote’s Infrared Sensor
The Roku Streaming Stick remote uses an infrared sensor to communicate with the Roku device. If the infrared sensor is blocked, the remote will not be able to control the Roku device. To check the infrared sensor, point the remote at the Roku device and press a button. If the Roku device responds, then the infrared sensor is working properly. If the Roku device does not respond, then the infrared sensor may be blocked.
Try Using a Different Remote
If you’ve tried all of the above troubleshooting steps and the remote still isn’t working, you may need to try using a different remote. You can use the Roku app on your smartphone or tablet as a remote control. You can also purchase a replacement remote from Roku.
Factory Reset the Roku Device
If you’re still having problems with the remote, you may need to factory reset the Roku device. To factory reset the Roku device, follow these steps:
1. Press the “Home” button on the Roku device.
2. Scroll down and select “Settings.”
3. Select “System.”
4. Select “Advanced system settings.”
5. Select “Factory reset.”
6. Enter your Roku account password.
7. Select “Factory reset.”
Contact Roku Support
If you’ve tried all of the above troubleshooting steps and the remote still isn’t working, you may need to contact Roku support. You can contact Roku support by phone, email, or chat.
Wrap-Up: Get Your Roku Remote Working Again
If your Roku Streaming Stick remote is not working, there are a few things you can do to troubleshoot the problem. First, check the batteries and make sure the remote is paired with the Roku device. If the remote is still not working, you can try using a different remote or factory resetting the Roku device. If you’re still having problems, you may need to contact Roku support.
Frequently Discussed Topics
Q: Why is my Roku remote not working?
A: There are a few reasons why your Roku remote may not be working. The batteries may be dead, the remote may not be paired with the Roku device, the infrared sensor may be blocked, or there may be a problem with the remote itself.
Q: How do I check the batteries in my Roku remote?
A: To check the batteries in your Roku remote, remove them from the remote and inspect them. If they look corroded or damaged, replace them with new batteries.
Q: How do I pair my Roku remote with my Roku device?
A: To pair your Roku remote with your Roku device, follow these steps:
1. Press and hold the “Pairing” button on the back of the remote for 5 seconds.
2. The remote will start blinking.
3. Press the “Home” button on the Roku device.
4. The Roku device will start searching for the remote.
5. Once the Roku device finds the remote, it will display a message on the screen.